Online Services
Parents and guardians can access and edit their accounts for the following services:
Our Primary Communication Channels
As a CHPS caregiver, you will need to be tuned into the below communication channels for important updates relevant to your child and their school. See the FAQ area below if you need assistance logging into or navigating one of these programs.
PowerSchool Parent Portal
PowerSchool allows you to:
view your child's official grades and attendance
digitally complete registration and annual back-to-school forms
view and update demographic information
You can access the Parent Portal on the web via the button above or via the mobile app.
School App & Rooms
The Colonial Heights PS app houses both the school app and the home communication platform, Rooms. This app allows you to:
view division and school-wide announcements
view meal menus, staff directories, and other important resources
one-on-one chat your child's teacher(s), coach(es), and club sponsor(s)
view announcements, photos, and information shared by your child's teacher(s) to the whole class
Canvas Parent
If your child's teacher uses Canvas for their course, you can become a "parent observer." This will allow you to see all of the course materials, your child's assignments and their due dates, their assignment scores, and other important information.
You can access Canvas for Parents on the web via the button above, or you can download the Canvas Parents mobile app.
Attendance Notices & Urgent Alerts
In addition to these above channels, you will also receive phone call, text, and/or email alerts from division and school administration. Common alerts include attendance alerts if your child is not at school, weather closure alerts, weekly updates from principals, and event reminders.
Accurate Contact Information & Message Language
Our Thrillshare Alerts and Rooms programs sync with PowerSchool to obtain home contact information. If your information changes, please contact your child's school main office in order to provide the updated information. Within approximately 24 hours, those changes will sync to Thrillshare for dialers, texts, and emails. If your information is accurate and you are still not receiving messages, please email powerschool@colonialhts.net.
To change the language your phone calls and emails are delivered in, you will need to log into your PowerSchool Parent Portal account. Then, you'll need to access Forms and open the current year's "Student Demographics Update." You will see an area of this form "Dialer Language Preference." Set your desired language and submit the form to update the language of dialers, text messages, and emails sent through Thrillshare.
To change the language of your mobile app, please see the below FAQ section.
Was the dialer call blocked as spam?
In some cases, your carrier or your phone settings can prevent a call from coming through or silence it as spam. To prevent or remedy this, you can do a few things:
save the dialer number 501-712-2633 in your contacts
turn off spam call filtering in your phone's settings ( Apple Instructions | Android Instructions )
confirm with your carrier that you do not have spam blocking services through them
If you complete these tasks and still experience this issue, please contact colleen_hirn@colonialhts.net.